DC311 for City Services

Dial 311 (or use the 311 Mobile App), 24 hours a day, 365 days a year, to request services such as trash removal, pothole repair, bulk pick-ups and recycling collection. Callers can also use this number to report a missed scheduled service, inquire about city agency phone numbers and hours of operation, and to pursue other customer service-related items.

DC311 Portal:  https://311.dc.gov

Frequently Asked Questions:  http://ouc.dc.gov/page/311-city-services